Collection, Retention and Correction of Personal Information about a Customer or Claimant
Lancer, its agencies and other affiliated companies that provide service on behalf of Lancer, collect personal information about a customer, potential customer or claimant that is determined to be necessary to deliver our products and services or to process a claim. We obtain nonpublic personal information about you from you through your request for a quotation of rates, application for coverages, or your transactions and interactions with us, as well as from consumer reporting agencies, state motor vehicle departments, and other third parties. We obtain and use this information in accordance with applicable state and federal laws. Individuals with access to personal information use such information for such purposes only. We retain personal information only as long as required by our business practices and applicable law.
If we become aware that an item of personal information may be materially inaccurate, we will make a reasonable effort to re-verify its accuracy and correct any error as appropriate.
Confidentiality and Security
Disclosure of Personal Information
We maintain procedures to assure that we do not share personal information with any nonaffiliated third party unless such sharing is permitted or required by law. Personal information may be disclosed to a nonaffiliated third party for necessary servicing of our products or other related services or for other normal business transactions as permitted by law.
We require nonaffiliated third parties to whom we disclose customer information for the purpose of performing a service for us to sign an agreement that the information will not be used or disclosed except to carry out the purposes for which we disclosed the information and only as permitted by applicable state and federal law.
Personal Information Relating to Mental or Physical Health
We do not use or share personal information relating to mental or physical health for any purpose except as required or permitted by law or as otherwise authorized by the individual to whom the information relates.
Additional Information For Our Internet Users
The effective date of this policy is August 1, 2018.