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Reporting A Claim


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Reporting Your Claim
Whenever your company is involved in an accident or any incident involving a potential claim against you or your employees, including non-contact events, immediate reporting to Lancer is crucial.

As one of our policyholders, you can reach our qualified claims professionals at any time, all of whom are experienced in handling claims associated with your type of business.

The Information You Need
The information you gather at the accident scene can help speed up the claim process. Depending on the type of claim you are reporting, different information will be needed. Typically, however, the information should include, but is not limited to:

Name, address, home/work/cell phone numbers of all parties involved
Insurance information on the driver(s) and owner(s) of the other vehicles involved
Date and time of the accident
Location of accident (i.e., intersection, street address, city and state)
Description of damage and/or injuries
Make, model, color and license tag number(s) of other vehicle(s) involved
Description of accident
Name, address, home/work/cell telephone numbers of witnesses
Copies of accident reports from authorities who responded to the scene (including police, fire, EMS, etc.)
Advise if photos were taken at the accident scene

Most importantly, CONTACT LANCER BY PHONE IMMEDIATELY EVEN IF YOU ARE NOT ABLE TO GATHER ALL THE INFORMATION LISTED ABOVE. Don't delay. The faster we receive your claim notification, the quicker we can expedite the claim settlement process, reducing the expenses associated with most claims.
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